hi333 Privacy Policy — Your Data Is Our Responsibility
This document provides a full explanation of how your personal information is collected, used, and protected on the hi333 platform.
This privacy policy applies to all users of the hi333 platform. By using our website, you are considered to have given your consent to the terms of this policy. Please read it carefully.
Introduction & Purpose
hi333 is a trusted online gaming platform operated specifically for users in Bangladesh. We place the highest importance on the privacy of our members and are committed to ensuring the proper protection of their personal information.
The purpose of this privacy policy is to clearly inform you which information hi333 collects about you, why and how that information is used, how long it is retained, and what steps we take to protect your information.
hi333 believes that transparency in data protection is the foundation of a healthy and trustworthy platform. This document therefore presents our policies in plain, clear English without complex legal language.
What Information We Collect
When creating an account and using services on hi333, we may collect the following categories of information:
2.1 Personal Identification Information
- Your full name and date of birth
- Mobile number and email address
- National ID card or passport details (when required for identity verification)
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
- Bank account details (for bank transfers)
- Transaction history and amounts
2.3 Technical & Usage Information
- IP address and device type
- Browser and operating system information
- Website access times and page visit information
- Information collected through cookies and similar tracking technologies
- Gaming activity history
hi333 never stores your full payment card number or PIN. All financial transactions are processed through SSL encryption.
How We Collect Information
We collect your information in the following ways:
3.1 Directly From You
You provide information directly to us when registering an account, completing the identity verification process, making transactions, and contacting customer support.
3.2 Automatically
When you use our website, certain technical information is collected automatically through cookies, web beacons, and similar technologies. This information is used to improve site functionality and ensure security.
3.3 From Third Parties
In some cases, information may be verified through trusted third-party services for fraud prevention and identity verification purposes.
Purpose of Using Information
hi333 uses collected information only for the following legitimate purposes:
Information Sharing & Third Parties
hi333 never sells your personal information or shares it with third parties for advertising purposes.
However, information may be shared in the following limited circumstances:
- Service Providers: With trusted partners for payment processing, identity verification, and technical support, who operate under strict confidentiality agreements.
- Legal Obligations: When required to comply with a legal directive from a competent authority or a court order.
- Fraud Prevention: To assist in investigations related to serious fraud or illegal activity.
- Business Changes: In the event of a merger or acquisition, in which case the new party will also be bound by this privacy policy.
Outside of the above cases, hi333 does not share your information with any third party.
Cookies Policy
The hi333 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Required for core site functionality — maintaining login sessions, ensuring security.
- Functional Cookies: For remembering your preferences and settings, such as language selection.
- Analytical Cookies: For monitoring site usage to improve the experience.
6.2 Cookie Controls
You can manage cookies from your browser settings. Please note that disabling essential cookies may limit some site functionality.
Data Security Measures
hi333 employs industry-standard technical and administrative measures to keep your information secure:
While we apply the highest level of protection, it is not possible to guarantee 100% security on the internet. You are therefore also advised to keep your account credentials private and use a strong password.
Data Retention Period
hi333 retains your personal information only for as long as necessary. The retention period is determined based on the following:
- The period during which your account remains active.
- The time required to meet legal obligations.
- A reasonable period for resolving potential disputes or legal claims.
- Applicable regulations regarding financial transaction records.
After account closure or in cases of inactivity, we retain information in accordance with applicable regulations and thereafter securely delete or anonymize it.
Your Rights
As a hi333 user, you have the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or outdated information in your personal data.
- Right to Erasure: In certain circumstances you may request deletion of your information, though complete deletion may not be possible where legal obligations exist.
- Right to Restrict Processing: In certain cases you may request that processing of your information be limited.
- Right to Withdraw from Marketing Communications: You may request to stop receiving promotional communications at any time.
To exercise any of the above rights, please contact our support team.
Minor Protection
The hi333 platform is intended only for those aged 21 or above. We do not intentionally collect or process information from minors.
Age is verified at the time of account registration. If any minor's information has been collected by mistake, it will be deleted immediately and the relevant account will be closed.
If you believe a minor is using our platform, please notify our support team immediately.
International Data Transfers
hi333's servers and processing infrastructure may be located in various countries. As a result, your information may be transferred internationally.
For any such transfer, we ensure that protection measures consistent with applicable law are maintained and that your privacy rights are preserved.
Policy Changes
hi333 reserves the right to update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- By noting the update date on the privacy policy page of the website.
- By sending a notification to your registered email or mobile.
- By displaying a notification at your next login.
Continued use of the platform after a policy change will be considered as your consent to the updated policy. We therefore recommend visiting this page regularly.
Contact & Complaints
If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:
We will do our best to respond to your message as quickly as possible and will give your concerns the attention they deserve.
Need More Help?
If you have any questions about hi333's privacy policy or your information, our 24/7 support team is always here for you.
Log in to hi333